Supporting the Intelligent Enterprise
How intelligent technologies and real-time businesses change the world of supporting customers
The presentation will cover new channels offered in Product Support (SAP’s organization to cover first and second level support for the customers) e.g. Schedule an Expert or Expert Chat. Dezső will talk about how intelligent technologies like Machine Learning is changing the life of a Support Engineer. After this we will cover how innovation works in service based organizations.
Support Team Manager
Help costumers WHERE THEY ARE
Find out about new and engaging ways to assist your customers.
Do you know where your customers are? Are you sure? Think again! They are on their phones streaming videos, reading blogs or social media feeds, maybe even chatting with some bots. So why don’t help them where they are? On YouTube, social media, blogs and chats? Join this session and have a look at how we expand user assistance to reach customers wherever they are.
User Assistance Developer
Get your hands on SAP’s newest cloud technology!
Create a webshop application without a single line of coding!
Together with senior developers from SAP Labs Hungary, you will get the chance to create a cool webshop application without a single line of coding. In this workshop, you will get familiar with SAP Cloud Platform and its services.
It’s a full-stack cloud development workshop. That means you can get insights on generating and deploying a cloud-enabled backend and a UX friendly user interface.
Additionally, you will be introduced to our R&D center SAP Labs Hungary and its operations. By attending this technical workshop, you will have the chance to get first-hand insights into SAP and its strong community of innovative developers.
#Workshop #Development #Cloud #Networking #LifeatSAP
Senior Developer, Trainer
Reinventing Enterprise UX
A true behemoth of enterprise software, SAP is universally known around the world to accountants, analysts, auditor, bookkeepers and CFOs for its omnipresence in corporate world of finance, its robustness, deep & rich feature set, unparalleled integration, but sadly not user experience. That's about to change. Spurred by our move to cloud, we're rethinking user experience and turning the ship around on what is expected from business software. In the days of cloud services, voice assistants, AI and constant connectivity, business users expect the same standard at work. This is the story of how SAP realized that to reinvent the product you need to reinvent yourself and built a culture around UX and innovation. You can look forward to seeing evolution of Fiori, our User Experience paradigm, its current incarnation with a glimpse of what's about to come. Sometimes, to catch up, you need to leap ahead.
SAP loves Startups
Get to know SAP.iO Fund and Foundry
The SAP.iO Fund invests in early-stage start-ups in the Seed, Pre-Series A and Series A funding rounds. SAP is interested in those start-ups that can leverage SAP APIs, data, technologies, or business content to drive significant value for SAP’s customers. In this session you will hear about how start-ups can connect to SAP via the SAP.iO Fund and Foundry.
Chief Operating Officer @ SAP Labs Hungary and Venture Partner to SAP.io
Supply Chain goes to the Cloud
The cloud-based SAP Integrated Business Planning (IBP) Supply Chain Solution
The cloud-based SAP Integrated Business Planning (IBP) solution can improve the ability to anticipate supply chain bottlenecks, identify potential alternatives, and help you respond effectively and efficiently. In this session, we will hear what kind of supply chain business cases are targeted by IBP, and what are the benefits of a flexible and integrated planning model powered by in-memory computing technology within SAP HANA.