Agenda

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09:00- 09:30

Supporting the Intelligent Enterprise

How intelligent technologies and real-time businesses change the world of supporting customers

talkHUNGARIANENGLISHHIGHLIGHTED HubHub Conference Room- SAP

Status

Limited Capacity

Description

The presentation will cover new channels offered in Product Support (SAP’s organization to cover first and second level support for the customers) e.g. Schedule an Expert or Expert Chat. Dezső will talk about how intelligent technologies like Machine Learning is changing the life of a Support Engineer. After this we will cover how innovation works in service based organizations.

Speaker
Dezso Pap

Dezso Pap

Support Team Manager

Sponsor
T-Systems

T-Systems