Supporting the Intelligent Enterprise
How intelligent technologies and real-time businesses change the world of supporting customers
talkHUNGARIANENGLISHHIGHLIGHTED HubHub Conference Room- SAP
The presentation will cover new channels offered in Product Support (SAP’s organization to cover first and second level support for the customers) e.g. Schedule an Expert or Expert Chat. Dezső will talk about how intelligent technologies like Machine Learning is changing the life of a Support Engineer. After this we will cover how innovation works in service based organizations.
Support Team Manager